| Grade | Criteria | Global Grading Standard |
|---|---|---|
| A | Cosmetic | No chips, scratches, cracks, or scuffs on the front glass and housing. No more than 2 scratches on the Apple logo that are .2mm or less and only around the edges of the logo No lifting of the screen No missing or alternative parts< No Signs of liquid damage permitted – no tripped LCI Battery required and cannot be swollen Battery cover present |
| Functional | Consumer Data must be cleared No activation lock (i.e. FMiP, Android lock, etc.) No screen locks, pin locks, passcode. Key function test passed (power, home buttons, display, charge port) No Halos, white spots or Discolored screens No jailbroken or rooted devices |
|
| B | Criteria | Light scuffs allowed on the front glass, but no chips or cracks Up to three (3) light scratches allowed on front glass Limited scratches (up to 5) and chips/dents on back cover and housing, minor paint pealing permitted, minor dents on corners but no cracks Home button can have light scratches No missing or alternative parts, camera lens present, scratches permitted Battery cover required No Signs of liquid damage permitted – no tripped LCI Battery (when present) cannot be swollen |
| Functional | Customer Data must be cleared Key Function test passed (power, home buttons, display) Button issues permitted (hard to use, intermittent) Charge port and flash imperfections permitted No activation lock (i.e. FMiP, Android lock, etc.) No screen locks, pin locks, passcode Minor halos, white spots or discolored screens permitted No jailbroken or rooted devices |
|
| C | Criteria |
Unlimited scratches on the front glass, but no chips or cracks on the front glass Unlimited scratches on the rear glass, but no chips or cracks on the rear glass Chips on plastic ring around front glass Chips on the plastic ring around rear glass Unlimited scratches and chips/dents on back cover and housing Paint peeling permitted Dents on corners, but no cracks Cracks on back cover permitted Camera lens missing, cracked or damaged permitted No missing or alternative parts Missing Stylus , Charge Port Cover or SIM Tray is permitted Battery and/or battery cover not required Etching, customized housing and aftermarket covers permitted Signs of liquid damage permitted |
| Functional | Customer Data must be cleared Key Function test passed (power, home buttons, display) Charge port imperfections permitted Flash imperfections permitted Button imperfections permitted (usage and cosmetic) No activation lock (i.e. FMiP, Android lock, etc.) No screen locks, pin locks, passcode, etc. Discoloration permitted (white spots, pink screens, halo screens) No jailbroken or rooted devices |
|
| D | Criteria |
Chips, cracks and shattered front glass is permitted No LCD damage / bleeding Front glass lifting permitted Minor parts such as power button, volume button, home button can be missing Signs of liquid damage permitted Battery cannot be swollen |
| Functional | Customer Data must be cleared Device powers up No activation lock (i.e. FMiP, Android lock, etc.) Button and display imperfections permitted (visual and usage limitations included) No screen locks, pin locks, passcode, etc. No jailbroken or rooted devices |
|
| E | Criteria |
Chips, cracks and shattered front glass permitted LCD damage / Burn in/ LCD Burn or bleeding permitted Bent devices without the screen lifting Missing parts and non-functioning display permitted Signs of liquid damage permitted Battery cannot be swollen |
| Functional | Customer Data must be cleared No activation lock (i.e. FMiP, Android lock, Samsung lock.) No screen locks, pin locks, passcode Imperfect display with intermittent issues (dim displays, lines through screen, flash on/off, scramble) Jailbroken or Rooted devices allowed, as long as data wiped, and confirmed through FD/MCE tools |
|
| Salvage | Criteria |
Scrap or safety hazard Device does not power up Internal battery damaged (safety hazard) Bent device with lifted/glass separation Signs of liquid damage permitted Boot Errors |
| Functional | Not functionally test (irrelevant) Cannot wipe consumer data Doesn’t power on Phone has activation lock (i.e. FMiP, Android lock, etc.) |
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